Return policy

30-day easy returns – no questions asked

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Proof of purchase is required.

To start a return, please contact us at info@harperandmaison.com

If your return request is approved, we will provide instructions on how to send your item back.

Items returned without first requesting a return will not be accepted.

Damaged or incorrect items

Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Non-returnable items

We do not accept returns for:

• Gift cards

• Custom or personalized items

If you are unsure whether your item qualifies for a return, please contact us.

Exchanges

To exchange an item, please return the original product.
Once the return is approved, you can place a new order for the desired item.

Refunds

Once we receive and inspect your return, we will notify you whether your refund is approved.

If approved, the refund will be issued to your original payment method within 10 business days.

Processing times may vary depending on your bank or payment provider.