We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Proof of purchase is required.
To start a return, please contact us at info@harperandmaison.com.
If your return request is approved, we will provide instructions on how to send your item back.
Please note that a $2.50 return processing fee will be deducted from your refund.
Items returned without first requesting a return will not be accepted.
Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
We do not accept returns for:
Gift cards
Custom or personalized items
If you are unsure whether your item qualifies for a return, please contact us.
To exchange an item, please return the original product.
Once the return is approved, you can place a new order for the desired item.
Once we receive and inspect your return, we will notify you whether your refund is approved.
If approved, the refund will be issued to your original payment method within 10 business days, minus the $2.50 return processing fee.
Processing times may vary depending on your bank or payment provider.
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